Returns Policy

JMabTreasures

Last updated: December 29th, 2025

At JMabTreasures, every item is carefully selected, described honestly, and photographed clearly so customers can shop with confidence. Because we specialize in vintage, pre-owned, and one-of-a-kind pieces, our return policy is designed to be fair, transparent, and respectful to both the customer and the integrity of the items we offer.

Returns Are Considered Case by Case

We understand that questions or concerns may arise after receiving an order. For that reason, return requests are reviewed on a case-by-case basis.

To be eligible for consideration, you must contact us within 3 days of delivery with:

Your order number
A clear explanation of the concern
Supporting photos, if applicable

Requests submitted outside this timeframe may not be eligible for review.

When Returns May Be Approved

A return may be approved if:

The item received differs materially from the listing description
There is undisclosed damage that significantly affects wearability or function
An error occurred during fulfillment

Approval of a return is at the discretion of JMabTreasures.

Refund Conditions

Refunds are issued only after the approved item is returned and inspected.

To qualify for a refund:

The item must be returned at the buyer’s expense
The item must be in the same condition it was sent, including:
- No additional wear, damage, or alteration
- All original components included
The return must be shipped with tracking

Once the item is received and inspected, an approved refund will be processed to the original payment method.

Items Not Eligible for Return

Because of the nature of our inventory, the following are not eligible for return unless otherwise required by law:

Items described as vintage, pre-owned, or designer-inspired with disclosed wear
Items purchased with full knowledge of condition details and photographs
Sale or clearance items
Items damaged after delivery
Items returned without prior approval

Return Shipping Responsibility

Buyers are responsible for return shipping costs
Original shipping fees are non-refundable
JMabTreasures is not responsible for items lost or damaged during return transit

We strongly recommend using a tracked and insured shipping method.

Condition & Authenticity

All items are photographed and described to the best of our ability. Signs of age, wear, or character are part of vintage and pre-owned items and are not considered defects when disclosed.

We encourage customers to:

Review all photos carefully
Read descriptions fully
Ask questions before purchasing

Chargebacks & Disputes

We encourage direct communication before opening a dispute or chargeback. Many issues can be resolved quickly when discussed openly.

Unauthorized chargebacks may result in future purchasing restrictions.

Contact Us

For questions about returns or to request a review, please contact us at:

JmabTreasures

Box 487

Trochu, AB

Canada

T0M 2C0